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iPhone 6s poor quality images

The main reason I upgraded from my 5s to the 6s was the camera but the front facing camera photos are 9 times out of 10 fuzzy/strange looking & the regular camera quality is not much better than the 5s.

Is this something common? I hope not, as I'd rather stick with my 5s & wait for improvements to be made.

Labels (1)
Re: iPhone 6s poor quality images
Sr. Member

it's definitely not a concern I've come across. do you have a screen protector on your device? I had a similar issue with my iphone 5 and it was due to the screen protector cut out for the camera not being lined up correctly

Re: iPhone 6s poor quality images

Hello I think the last reply was your solution I had a similar prob. I replaced my screen protector bieng carefull to align it properly wala problem solved. I talked yo apple I was assured that one of the advantages of the 6s is wow! more mega pixels  do hopefully by fixing your screen protector you will find a much higher quality photo on your front facing camera  best of luck

Re: iPhone 6s poor quality images

IF you have any problems with your device use the 14 day return period or Apple warranty to get a replacement.

Re: iPhone 6s poor quality images
Customer Support

Great questions regarding the camera. These issues may be caused by the accessories on the device. Are you using a screen protector or a case? Could you upload a picture with the poor image quality you're refering to?


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