iPhone 7S no longer receiving group text messages
Magseb5
Newbie

My phone suddenly stopped receiving group text messages. I will be in a group thread, and realize that I missed several of the texts. At first this seemed like an issues only with my Android friends, but it is a problem with iPhone friends now too.

I have restarted my phone, reset the network settings, and checked to make sure I had turned on SMS and MMS messaging.

Please help.

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Re: iPhone 7S no longer receiving group text messages
vzw_customer_support
Customer Service Rep

Magseb5,

 

We understand how important your text and group messaging is to you. Let's get to the bottom of this. Since this started, did anything change on your phone, like new apps or new software? Do you notice this happens in a certain area when the messages are missed, like always home or away from home? Is this a consistent issue or intermittent?

 

JenelleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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