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iPhone damaged
Shaquina96
Member

If my phone is damaged and I have insurance can I go to the Verizon store for help with a new phone?

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Re: iPhone damaged
MiiHere
Leader

If you have Asurion insurance you can file a claim online:

Cell Phone File Insurance Claim Total Mobile Protection | Verizon Wireless

If you've cracked the screen and it seems like it's repairable, just take it to the Apple store. It's about $120 for new glass.

If you file with the insurance you would still have a minimum deductible of $100 and you'd have to send in your current device for a pre-owned one.

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Re: iPhone damaged
MiiHere
Leader

If you have Asurion insurance you can file a claim online:

Cell Phone File Insurance Claim Total Mobile Protection | Verizon Wireless

If you've cracked the screen and it seems like it's repairable, just take it to the Apple store. It's about $120 for new glass.

If you file with the insurance you would still have a minimum deductible of $100 and you'd have to send in your current device for a pre-owned one.

View solution in original post

Re: iPhone damaged
Loquat
Sr. Member

To add to what MiiHere has already mentioned...do know that depending on your iPhone model you may be looking at a deductible of $199.

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