Re: iPhone not Receiving texts from Android
vzw_customer_support
Customer Service Rep

Thanks for those details. Let's make sure the apps are updated. Please follow the steps below:

 

  1. Tap the App Store icon from the Home screen.
  2. Scroll down to and then tap the Updates icon at the bottom right of the screen. A list of apps with pending updates will then appear.
  3. Locate your messaging app then tap on the Update button next to it.
  4. If multiple app updates are available, then you can just tap the Update All button on the upper-right side of the screen. Doing so will update all apps simultaneously.

Please let me know how that goes, thanks!

-Jordan

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Re: iPhone not Receiving texts from Android
kh_jenn
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic. Thank you.

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