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iPhone return
va85010
Member

I am trying to rest my phone to ship it back but I keep getting a restrictions passcode request. i have no idea what that is or where to find it

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Re: iPhone return
vzw_customer_support
Customer Support

va85010,

 

We're here to assist you with performing a factory reset. Let's get started. Have you tried all passcodes that you may have used or set up during the activation of your device? 

 

CoreyM_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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