iPhone to iPhone calling issue
thomaspsgirl
Newbie

I have an iPhone 8+ and my fiance has an iPhone 6+.  In the last week when I try to call him, it goes directly to voice mail.  When I hang up and immediately redial, the call goes through. My daughter has an iPhone X and I don't have the same issue with her.  I reset my phone and it fixed the problem for less than 24 hours.  Both phones have been updated with the latest update.

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Re: iPhone to iPhone calling issue
vzw_customer_support
Customer Service Rep

Having reliable call service at all times is important. Let's make sure all your calls make it. Has this issue presented itself with any other calls? Do you have any issues sending text messages (SMS or iMessages) to this number? Has troubleshooting been done on both devices?

 

JavierMD_VZW

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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: iPhone to iPhone calling issue
thomaspsgirl
Newbie

As of yesterday the problem has seemed to have stopped. I had done what

troubleshooting that I could. It was only the 2 phones on the Verizon

plan.

On Tue, Jun 12, 2018 at 4:10 AM vzw_customer_support <

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