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iphone 4s -- frozen performing ios9 download
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I attempted to upgrade my iphone 4s as it was having issues. Unfortunately, ios9 was just released. My phone is "frozen" in the trying-to-download mode (apple symbol with line under it).
I have contacted Verizon Tech support who had me try using iTunes. iTunes will update to a point and then ask for permission from the phone, but I can't because it is then back to the apple symbol with a line under it.
Any ideas how to upgrade without having to reset it to the factory setting and losing notes and messages?
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Re: iphone 4s -- frozen performing ios9 download
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If it is stuck, only hope is usually holding power and home button until iTunes and plug in symbol show and restor through iTunes. This erases everything though, so I hope you backed up recently.