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iphone 5c excessive data usage! why am i being charged???
Jenaubuch
Member


Ever since I upgraded to this ridiculous phone (7 months ago) we have had overages upwards of $250.00 PER MONTH.  Verizone sees no problem charging me these crazy fees, while apparently it is a known issue with these phones.  who else is having this issue??  I'm talking 25-30 GB of data!

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Re: iphone 5c excessive data usage! why am i being charged???
MiiHere
Leader

You'd be better off upgrading your data plan vs. Paying overage fees each month.

Have you taken precaution during the 7 months to avoid going over? Killing apps? Turning off cellular data?

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Re: iphone 5c excessive data usage! why am i being charged???
47seijar
Sr. Member

Are you streaming any web content? Music? That will rack up the GBs real quickly.

Check this out for how to see what apps are using data, and how much: Learn about cellular data settings and usage on your iPhone and iPad (Cellular Model) - Apple Suppor...

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Re: iphone 5c excessive data usage! why am i being charged???
mama23dogs
Sr. Leader

7 Months and you are asking now?   yikes!

IS your phone recording the same amount of data use as Verizon every billing period?

WHat apps are using the most data?

what have you done to trouble shoot?  Factory reset?

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Re: iphone 5c excessive data usage! why am i being charged???
sprmankalel
Leader

Take it to Apple

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Re: iphone 5c excessive data usage! why am i being charged???
lie2me
Member

what did you upgrade from?

do you have wifi connections at home to avoid data usage over the cell conection?

wifi is your friend to avoid data usage.  Use it wherever and whenever you can.

turn off cell data for all your applications but email.

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