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Has anyone resolved an issue where an iphone 5s IOS 8.3 started to loop between apple logo and blue screen until it power cycles or shutsoff completely.
It seems to happen mostly at night while the phone is charging.
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EbonyR_VZW,
Thank you for the advice. I backed up and restored my iphone 5s via iTunes last night successfully. Unfortunately, when it was charging last night, I heard the two quick vibrations; and the phone restarted. I unplugged the phone since the battery was at 100%: and it hasn't restarted again since then.
I'm going to pay more attention to when it happens (ie: charging or not), and I'll update in a couple days.
Bill
My iphone 5s began power cycling during charging the second day after I reported it had stopped.
What I've done so far is to replace the cable and power connector that plugs in the wall; but it is still happening.
I now believe that it power cycles when the battery hits 100% charged.
Oh - and it no longer powers back up; I need to power it back on in the morning.
Any suggestions - I use this phone for 24x7 support calls......power cycles that power off are not good.
Thanks
Bill
Hello,
Thanks for the suggestions.
I had already restored my device, but the blue screen loop into a poweroff continued.
The local verizon store said I needed to reset my iphone every other day; but the reset was happening daily.
They see about 5 of these a day.
I was told my only option was to go to an Apple store, but that Apple isn't doing anything about it.
I had insurance on the phone with Verizon, but was told since it was a software issue; it wasn't covered under the insurance.
Having no other acceptable option: I traded in the iphone5s.