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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iphone 5s will not update apps
granycamp
Member

Iphone 5s will not update apps, cannot purchase new apps nor purchase songs on iTunes. G.

Labels (1)
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Re: iphone 5s will not update apps
Weth
Sr. Leader

Does it give you an error reason? Can you log in to iTunes on a computer? Did your iTunes account password change or get security hold? Seems more like iTunes issue, not 5S issue. 

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Re: iphone 5s will not update apps
mama23dogs

Applications are forever tied to the Apple ID used to purchase them.  If you try to update, do you get a request for a password for another Apple ID?

if you don't have the password, you will have to delete and repurchase with your current Apple ID.

Re: iphone 5s will not update apps
Lorothol
Member

This is the problem I am having- I was gaifted a (used) phone and my snapchat and facebook apps are tied to her old email. I factory restored the phone when I got it and wiped it clean...everything else will update fine, just these two apps that she previously had. Do I need to delete them and re-install?

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Re: iphone 5s will not update apps
Weth
Sr. Leader

Yes, delete and reinstall From your account.

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