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iphone xr screen unresponsive phone calls
LENWAL24
Member

My iphone xr screen is not responsive during a phone call and I cannot end the call or see anything until the other person hangs up?  Any idea why and how to fix?

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Re: iphone xr screen unresponsive phone calls
vzw_customer_support
Customer Support

Thank you so much for reaching out to us. I would be more than happy to assist you today. I'm sorry to hear you are having trouble with your device. Are you able to force a restart when this issue occurs? JasonC_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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