Been on hold for over 20 minutes. Frustration. I have been with Verizon for over 15 years. Have been shopping for a new phone for about a month and it is impossible to get a good deal. I don't need unlimited data. I just want a sale price on a phone. I don't think that us unreasonable. Today I learned I could get $800 dollars toward a new i-phone with my old phone trade in but I would need to switch to an unlimited plan. That would increase my bill $35 a month. Uhhhh, NO!! Ready to change carriers. You would think after being with a company for a while you could get a good deal without all the hassle.