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personal hotspot
BLAMOR88
Member

I can't get my personal hotspot to connect to my computer.  The hotspot is turned on, on my iPhone and my computer is not recognizing it.  Any tips?

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Re: personal hotspot
Ann154
MVP MVP
MVP

Is it broadcasting on the Wi-Fi frequency the computer can connect to?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: personal hotspot
vzw_customer_support
Customer Support

Hello BLAMOR88, 

 

I know how important it is to be able to connect to your hotspot. We'd be happy to assist with getting your mobile hotspot working, so you can enjoy it once again. What make & model device are you using for your hotspot? Is your hotspot recognized on other devices? 

 

Michelle_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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