I purchased an apple iPhone from Xfinity after having used Verizon. Realized that the service was ineffective for me.
Returned to Verizon. Purchased Verizon service. Apparently a rebate was issued but my email address was misspelled.
I have spent HOURS trying to receive my 'rebate', with a multitude of departments. Twice I have been told that the rebate would come in 24 hours. It never came.
Now I receive a note that the submission was invalid. I am angry. What do I do?
We certainly want to make sure the rebate is processed as it should be! I apologize for the hassle. Please send us a Private Note and we can offer you more personalized support to investigate the rebate. -Yale