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screen flicker when locked, then nonresponsive
Rhythm41
Member

Screen flickers when trying to open the phone, then freezes, and then when it does respond, the apps open and close several times on its own. I have completed the usual hard reset, restore, and worked within the settings but nothing has helped. The insurance I pay for says this isn't a covered problem and won't initiate a claim. My pay off is $200 yet.

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Re: screen flicker when locked, then nonresponsive
vzw_customer_support
Customer Support

Rhythm41, this is an odd thing to happen to an iPhone. What model iPhone do you have? When did this start happening? Is there any physical or liquid damage to the phone?


ErinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: screen flicker when locked, then nonresponsive
MICWAL27
Member

This is odd but it does happen!! I have gone through 2phones with this complaint on iphone6.  Finally had to pay that discussing cost in insurance and felt I need to be reimbursed for it. Shame on Verizon to act like they don't know what your talking about. # Hmmm!?

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