Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
texts not going through

Is there any way to update roaming capability on an iPhone 6? My husband works up in park city & since he got the iPhone 6, we've had trouble getting our text messages to each other!

Labels (1)
Re: texts not going through

I'm having the same issue. Did they tell you anything or have they gotten back to you?

Re: texts not going through
Customer Support


We definitely want you to be able to receive your messages from all your loved ones and here to help. Has this only been going on since the activating the new phone? Do you have these issues with messaging in just this particular location or everywhere you go? Does this happen both indoors and outdoors?

Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!