two IMAP accounts, 1 works fine, the other timesout
LineNoise
Newbie

I'm attempting to add 2 IMAP accounts to an iPhone 6.  I've added the first one (domainA.tld) successfully, but the second one (domainB.tld) just times out.  The email is hosted at the same place, same addresses, but they are different accounts.  The only difference between the two are the email addresses.  I've been trying this since December 13.

I don't understand it, why would 1 account work fine, but the next one timeout?  How could the phone talk to the same exact server on 1 account, but not on the next one?  I've tried it on LTE, 3G and WiFi.  I'm very frustrated with this, I've set up hundreds of phones, including iPhones and have rarely had issues and have never seen this.  Thanks for the help.

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Re: two IMAP accounts, 1 works fine, the other timesout
vzw_customer_support
Customer Service Rep

LineNoise,

I am sorry to hear that you are having issues with setting up your second email account. What domain is the IMAP account for? If you delete the first IMAP account and try to add "domainB" email account first do you receive the same time out error?

LindseyT_VZW

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