Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
verizon cloud videos dont play
shaunad
Member

i have a new macbook and I am unable to watch some videos on my verizon cloud website stating quicktime needs to be downloanded. After several hours on phone with apple they came to the conclusion it was verizons website that needs to be updated. Anyone else have this trouble?

Labels (1)
Tags (1)
0 Likes
Re: verizon cloud videos dont play
vzw_customer_support
Customer Support

Shaunad, we understand the importance of being able to watch your videos. Are you viewing them using the Browser to sign into Verizon Cloud, or have you downloaded the Cloud Desktop Application to your computer: https://www.verizonwireless.com/support/knowledge-base-80020/

 

Gina_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes