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wifi question when away from home

When away from home my wifi goes to infinity and I can't get service

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Re: wifi question when away from home
Customer Support

JAMEVA77, ensuring you have the service you need away from home is key to a great user experience. We are here to help out. When you leave your home, how is your phone providing you with data access? Are you referring to cellular service or a different WiFi access point that may be provided around town by a local cable/service provider?

Please share additional details with us and the community, so that we may assist further.

Thank you!


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