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Verizon mistakes

I ordered a new watch and got an email that it was to be delivered today. However, thanks to the foul up that who ever I worked with sent fedex the wrong zip so my delivery will be delayed. I took the day off and waited all day to get it and now i have to wait till who knows when to get it. I guess verizon thinks we can just sit at home for who knows how many days to get an order. I doubt verizon ever reads any of these posts, but they really need to get their stuff together! I am thoroughly dissatisfied with verizon!