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10/26 Ship By Date
Chelseyrc8
Newbie
‎10-26-2015 09:49 PM

My ship by dat for my Iphone 6s plus was today 10/26/15 I have not received a tracking number or anything it says my order is still processing. What do I do?

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Re: 10/26 Ship By Date
vzw_customer_support
Customer Service Rep
‎10-27-2015 05:24 AM

Chelseyrc8, new phone time is always an exciting time. I know the feeling of anticipation all too well, and also want to ensure your phone reaches your hands as quickly as possible.


By chance, have called in for an update through customer service if you have not received additional tracking details at this time?


If not, please reach out to 1-800-922-0204 to check for an update, or respond back to my DM. It is likely it is still in processing, but we can always doublecheck. Make sure all is good with your order.


NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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