10/31/17 pre order for the iPhone X 256GB Space Grey still processing. WHY???
kenbaileyiii
Contributor - Level 2

I pre-ordered my iPhone X on 10/31/17 and my order status still says processing. I have a ship date for 12/13/17. I've been patiently waiting for Verizon to randomly take almost $400 out of my account for over a week now. I've noticed frequently on these forums that preorders have been pushed up in shipping date. I'm asking if I should expect my order to get pushed up as well or just give up hope since I pre-ordered so late? Also does anybody else have a 12/13/17 ship date and having the same issues? It would be nice if my order did get pushed up like everyone else's. This waiting is making me too anxious. Please help!

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gv74
Enthusiast - Level 2

Since your order took some time to get to you will you order from Apple next time I know I will and join their upgrade program

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gv74
Enthusiast - Level 2

Sweet worth all the wait you had to do, now just like me your starting to get the hang of this phone and liking it a bit more, for me this’ll be it for awhile And won’t get new phones for a long time

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vzw_customer_support
Customer Service Rep

We're so happy to hear of you loving your phone! If you need anything at all, please let us know.

Verizon_Customer_Support

Follow us TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response registry. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

kenbaileyiii
Contributor - Level 2

Yeah I’m still getting the hang of using the gestures. The phone size is perfect for me. I say I won’t upgrade now but I like new technology so that’s to be determined. Im liking this phone though. Definitely worth the wait.

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ellejaiye
Newbie

Anyone order around 10/30, who's still waiting on their phone? Mine is a business account and I ordered silver 256.

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kenbaileyiii
Contributor - Level 2

Just thought I’d update my experience with this phone so far. It’s taking me some time to adjust getting used to a smaller display but I’m definitely liking this phone a lot. I can easily use this phone with one hand. I can reach each corner without having to readjust my hand and that was a big issue I had with my s8+. The gesture based controls makes using the phone more natural. No more do I have to press a home button to so anywhere, I just swipe and it feels a lot better to me. I know with updates this phone is just going to continue to get better and better. oh... and the “notch” doesn’t bother me at all. All around I think this is the best phone ive ever owned. You combine the compact form factor with the bezeless oled display running iOS and you have one of the best, if not the best phone of the year. Definitely worth the money!

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guitar_t-bone
Enthusiast - Level 2

Just got a text that mine is on its way to be delivered on Thursday.

Ordered 256GB Space Gray on 11/12

Received text stating order was received on 11/27 at 20:35

Received text with tracking number on 11/28 at 23:05

Cheers.

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hnl_stephen
Enthusiast - Level 2

finally!!! after all the bs I went through. ordered 11/1, edd 12/13. email stating 11/28 delivery. 256gb space gray.

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guitar_t-bone
Enthusiast - Level 2

Ordered SG 256GB on 11/12

Just received a confirmation text tonight at 20:25

Free VZW Msg: Your order #XXXXXXX was received on 11/27/2017. You'll receive a text message with tracking information when your order ships.

No shipping info yet.

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kenbaileyiii
Contributor - Level 2

So my order apparently didn't move from one spot all day today according to FedEx but it's supposed to be delivered tomorrow when according to FedEx my. iPhone is over 2 hours away. If i dont see an update on FedEx website by the time I wake up tomorrow, I'm going to have some questions that need answering fast.

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hnl_stephen
Enthusiast - Level 2

I know exactly what mean! fed ex facility is like 30 mins away. yet it says its there since Sunday night no delivery tip Tuesday. I'll pick it up if i have too. lol

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kenbaileyiii
Contributor - Level 2

My phone has arrived today!

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hnl_stephen
Enthusiast - Level 2

I just received it! yes we finally got it! lol

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JOSMAN91
Enthusiast - Level 3

Finally! Enjoy Ken! This thing is awesome!!!!

On Tue, Nov 28, 2017 at 13:49 kenbaileyiii <forums@verizonwireless.com>

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kenbaileyiii
Contributor - Level 2

I certainly will when I get off work tonight!

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gv74
Enthusiast - Level 2

After you tinker with it let us know what you think as for me still awesome

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kenbaileyiii
Contributor - Level 2

I certainly will

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kenbaileyiii
Contributor - Level 2

Update: my phone is now stationed 2 hours away from me. The anticipation is real! I can't wait until Tuesday!

JOSMAN91
Enthusiast - Level 3

On the truck for delivery!!!

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kenbaileyiii
Contributor - Level 2

Lucky. Mines is coming tomorrow

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