Recently purchased a new Apple Watch not 2 days ago and woke up this morning to see the 100 off Apple Watch promo. Reached out to customer service and they said since I purchased the device before the promo they could not honor it. Absolutely terrible customer service and it shows they have no customer loyalty. Will be searching for a new carrier soon!
Hello bryanin602,
We definitely don't want to lose you. I completely understand that it's important to get the best deal, and I can help. I would like to review the details with you, so I will be sending you a Private Note.
ChristinaB_VZW
Where can I view this private message on my account?
bryanin602, It should be at the upper right of the page just under the search feature. You will see a Black and White icon that looks like an envelope.
TakendraW_VZW
Start a new topic or ask questions in the open forum.
