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2020 iPhone SE is locked out & I can’t get into it
SunnyD3
Newbie
‎03-28-2021 05:57 PM

This is a brand new phone & just set it up 2 days ago, according to directions from Verizon employee & now it is locked & it won’t take fingerprint or passcode that I put in it. I don’t know what to do.

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Re: 2020 iPhone SE is locked out & I can’t get into it
vzw_customer_support
Customer Service Rep
‎03-30-2021 06:09 PM

Oh no, this is not supposed to be your experience with a new phone! What steps have you taken already, if any, to get your phone reset? We're here to help you!

 

StephannieP_VZW

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