3 private managed networks

AustinTexas1
Enthusiast - Level 1

I have 3 managed networks that suddenly appeared 3 months into establishing service again with Verizon.  They are hidden networks that do not appear on known lists but when hitting edit where WiFi networks are they appear. Locked and labeled managed networks.I have spoken to tech support numerous times.  Since these networks have shown up my cell service has dropped showing 1-2 bars.  Please send me information on how to remove these managed networks.  Thank you

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4 Replies
vzw_customer_support
Customer Service Rep

Thank you for reaching out about your Wi-Fi management. While this is separate from your cellular network, let's see what options are available. What is the make and model of your phone? 

-Melissa

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Aftr15yearsofserviceimnothappy
Enthusiast - Level 1

I have the same issue and it’s ticking me off. I’ve been a customer with Verizon for over 15 years… I use my phone to connect with students and faculty at the university. I feel that my service is unsafe and unreliable at this moment. I’m looking for answers and resolutions and possibly a change.

EternallyTorkef
Enthusiast - Level 1

I have the same issue and question unanswered. Called into Verizon to clarify what these 3 Private Networks are and why. I phoned in numerous times for clarity. The "best" answer for these is how people around my phone get connected. I have been at -114 SNSR for quite some time. The normal average good median seems to be between -60 to -90 I believe. I cannot help to believe the managed networks of the public on my private individual cellular phone is causing this literal next to none network service I have been and still am receiving.

I recently a FTM Field Test mode by dialing *3001#12345#*on my iPhone 14 ProMax and had to do extensive research. To define FTM, FTM on my particular phone, then each of the limited stats that were actually given. I am listing here without the cell id 8 digit cell information for some attempt for privacy: 

FTM Field Test Mode:

1. Capabilities: na & nsa
2. TAC: 5635 (4 digits)
3. Network PLMN: 311 480
4. Band: 66
5. Bandwith: 15 mHZ
6. Cell id:  (8digits)
7. PCI: 421
8. Rsrp: -114 dbm
9. rsrq: -16
10. sinro :-3.1 db
11. sinr1: -2.7 db

Right at the beginning of my very disappointing learning experience is that the FTM is supposed to give me quite a few options to manage my connection to the cellular network on my phone; I do not. I get one singular page of the listed stats ijust shared here. On my i14 cell phone I am supposed to have the ability in FTM to swipe left and see other pages, make choices, change options from what I reviewed about this mode on my particular phone and model. 

I numbered the statistics given in Field Test Mode for easier reference here.

First data point- what is NA??? it is supposed to be SA.

(SA mode deploys a dedicated 5G core network. This distinction allows SA mode to fully leverage the advanced functionalities and capabilities of 5G.)

Also (Standalone Mode (SA) in 5G is also known as SA mode, as the name suggests, is a fully independent 5G deployment. In SA mode, both the 5G RAN and the 5G core network are deployed, enabling the full capabilities of 5G technology.)

Can't even begin on each data point because this would be too lengthy.

However, I wanted to share my similar problem, what i found in my research thus far, and see if we could get additional clarification for managed networks on our cell phone network's information. 

it initially seemed if these are about the community around my phone connecting; shouldn't this just be part of the service and not shown on the phone settings? Then Question of why managed and locked but able to hit the "i "next to each 3 and manipulate the choices there?  and finally questioning why the default setting  has the insecure settings of auto join, no limit no low data chosen option, no hide MY network address as default setting?????

Really looking forward to some additional information regarding these concerns I have been working on and off for embarraseed to say 4 years now. I have been a loyal customer since 2005 I believe.

Any additional information, education, clarity is welcomed.

 

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azpebbles
Enthusiast - Level 2

Not that this helps, but thought I would throw in my stats from the FTM Dashboard as well because I am having the same issue.

FTM Field Test Mode:

LTE
1. Capabilities: SA & NSA
2. TAC: 5390 
3. Network PLMN: 311 480
4. Band: 13
5. Bandwith: 10 MHz
6. Cell id:  (8 digits)
7. PCI: 45
8. RSRP: -120 dBm
9. RSRQ: -16 dB
10. SINR0 :-0.9 dB
11. SINR1: -3 dB

Also there is an addition section for Other LTE Bands

Band 2: 5 Mhz
Band 66: 10 Mhz

 

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