All circuits are busy I have been getting this recording

I have been getting a recording All circuits are busy for the last 12 day’s for numbers that are on AT & T.  Verizon has done a few things but still hasn’t resolved the problem.   I’m fed up.  Now they are saying it isn’t their issue.  I’m a Verizon customer so it is their issue.  I pay my bill on time and pay a lot every month.  They need to fix this issue.  Anyone have any ideas how to fix this.

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