Apple Iphone Restore

[LaWanna]

How do I restore my IPhone? I have attempted several times and contacted apple support but is is still stuck with the itunes emblem and white cord showing that it needs to be restored?

(Moved post from the Community Announcements place to iPhone 5 place for better exposure)

Message was edited by:Verizon Moderator (M)

[vzw_customer_support]

Hi LaWanna,

I sorry to see that you are having trouble with your device and I am here to help! Please provide some additional details. What were you doing with the device prior to the error message? What were you advised by Apple? Are you prompted to enter your password? I look forward to hearing from you soon.


Thanks for your contribution to our community forums,

AyaniB_VZW

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