Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Apple Iphone Restore

How do I restore my IPhone? I have attempted several times and contacted apple support but is is still stuck with the itunes emblem and white cord showing that it needs to be restored?

(Moved post from the Community Announcements place to iPhone 5 place for better exposure)

Message was edited by:Verizon Moderator (M)

Labels (1)
Re: Apple Iphone Restore
Customer Service Rep

Hi LaWanna,

I sorry to see that you are having trouble with your device and I am here to help! Please provide some additional details. What were you doing with the device prior to the error message? What were you advised by Apple? Are you prompted to enter your password? I look forward to hearing from you soon.

Thanks for your contribution to our community forums,


Follow us on Twitter @VZWSupport