Apple Music
lovelikeahundred
Enthusiast - Level 1

I signed up  for the service perks of the Family Apple Music.  The link takes me to Apple music; however, the continue 'You have Apple Music with Verizon' does not allow you to continue or access the family Apple plan.  Thoughts to fix?

1 Solution
vzw_customer_support
Customer Service Rep

We definitely want to make sure you're able to jam out to your favorite tunes, lovelikeahundred. Let's help you get this perk activated. What happens if you follow the steps outlined here: https://www.verizon.com/support/apple-music-family-perk-register-video/

-Joseph

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3 Replies
vzw_customer_support
Customer Service Rep

We definitely want to make sure you're able to jam out to your favorite tunes, lovelikeahundred. Let's help you get this perk activated. What happens if you follow the steps outlined here: https://www.verizon.com/support/apple-music-family-perk-register-video/

-Joseph

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jcruz4
Newbie

My Apple Music Family perk has been stuck on the please refresh page. I’m not able to activate my perk. this is frustrating

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vzw_customer_support
Customer Service Rep

 

I'm sorry you are having difficulty with this perk. Here's a link that will walk you thru activation and troubleshooting: https://www.verizon.com/support/apple-music-perk-faqs/ -Joe

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