Apple music

Timeplat
Newbie

Recently updated phone from a iPhone 7 to 15 pro.  All the music I purchased in Apple Music is not available. When I click on a song I get a message saying this is not available in country or region. Why is all the music I paid for not available?

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vzw_customer_support
Customer Service Rep

Hello, Timeplat. Because this is an Apple product, we have limited support, but you can do the following. Make sure Sync Library is turned on for all of your devices and that you're signed in with the same Apple ID. You need an Apple Music or iTunes Match subscription to use Sync Library. If this doesn't work for you, it would be necessary to contact Apple for further support. 

https://support.apple.com/

-Natasha

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