I spend 4 hours a month at least trying to get promise of cell service quality, cost reduction and promises made by customer service main line. I hang up and nothing is done. This has happened every month since July , 2023.
who experiences frustrating broken promises continually by Verizon.
im elderly and cannot continue with VZ for 200 a month one line.
Does this end. My time is worth as much as their time. They need to stop this, Iโm contacting agencies to help
EP333, having spent time helping my grandmother this weekend, I get the importance of being able to balance costs. We want you to have a plan which works for you, and certianly we can take a look at the current bill, plan, and find what works best. I've sent a Private Note, so we can get started.
-John
We want to help with your call quality and cost. You can reach us here from 8:00 am to 8:00 pm EST Monday - Saturday or you can reach our phone and chat counterparts during their hours of operation by using this link: https://www.verizon.com/support/contact-us/
~Jesse
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