Asursion issues
Enthusiast - Level 1

Hi, to recently lost my Apple Watch series 7 in a river I was swimming and I think the current took it. The main issue is that I can’t file a claim for it everytime I try to it just say “device isn’t covered under program.” Which is stupid cause i not only have mobile protect on every line I own and also have Verizon home protect. So even if it wasn’t registered with Verizon (which it isnt I bought it off the Verizons website.) it would still be covered! Please some one from either asurion or Verizon help me please I loved that Watch and it really stinks that I can’t get a replacement. I’ve been nothing but a loyal customer for 5 years now I don’t think I deserve this! 

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