Awful customer service
Jbsimon23
Newbie

I ordered a new phone through a promotion plan that they offered, they never credited me the $800 for my iPhone 11. I spent hours and hours on the phone with them  multiple times and they said they would fix it, but they never did. This company is awful, and I will never ever use them  Again,  I will never ever refer anybody to them as well, they should be ashamed of themselves for how awful they treated me and lied to me, we have six lines with them I believe will be taking them to AT&T soon,

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1 Reply
vzw_customer_support
Customer Service Rep

Good morning. We want you to get the promotions you qualify for and would like to help. To better assist, I'll be sending a Private Message, please reply to it, so we can get started. 

~Maria

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