Awful service in Spring Hill/Thompson’s Station
Enthusiast - Level 1

I recently moved to Spring Hill, TN.  While voice is ok, there is no getting to the internet with LTE. Nothing will load.  It’s not just my phone.  It’s my husbands phone, my iPad, his iPad. How does a city this size have such bad service?  

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Re: Awful service in Spring Hill/Thompson’s Station
Customer Service Rep

As a valued customer, your service concerns are our concerns too. Hearing that you're experiencing issues accessing the Internet, while in Spring Hill, TN is not the experience we want for you. Let's work together to get this resolved.


How long has this been happening? Is this happening while indoors, outdoors, or both? Have there been any recent changes with your device? (e.g., software update, new apps downloaded, recent SIM Card change, etc.) -Robert C.