Wow!! That is a bummer!! Yes...return it. Hopefully the next one works smoothly for you
I know how excited you are to receive your new phone Lindsey. I can't wait until I'm able to purchase one for me too.
Once the phone ships you will receive an email with all the tracking info. You can check the status of your order here Check Order Status - Verizon Wireless using your order or confirmation number.
JohnB_VZW
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