Bait and Switch
JLop5
Newbie

I posted on this community board in early July regarding the seemingly common practice of bait and switch to upgrade to a new Iphone, received one private message, responded with the information requested, but never heard from a Verizon representative again.  Can someone please help me??????  Does this board just go into the Verizon netherworld?????

Helpppppp with my original bait and switch!!!!

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Re: Bait and Switch
Doggo
Contributor - Level 3

Most bait and switch threads I've seen here (and there are a lot) are usually a result of the customer not reading/following terms.

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Re: Bait and Switch
vzw_customer_support
Customer Service Rep

JLop5, we always want for you to get the promotion you deserve and apologize that you have gone through all of this. I have sent you a Private Note so we may assist further.

 

Keep in mind, we do offer support through all these channel as well:

 https://www.verizon.com/support/contact-us/

 

ChristineK_VZW

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