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Billed for stolen I Pad
PETLAT60
Newbie

Hi,

I had an I Pad stolen over a year ago and recently asked to have it removed from my billing and they said the contract is up in Aug and I'd be billed for it until then.  SERIOUSLY?????????????????????

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Re: Billed for stolen I Pad
sprmankalel
Champion

Seriously.

A stolen device does not negate the contract. You signed the contract to keep the line active for 2 years in exchange for a discounted price on the iPad. The following options are available:

1. Cancel the line of service and pay the Early Termination Fee

2. Pay the $10 monthly until the contract is over (I suspect this is only about $40 and is cheaper that the ETF)

3. Get another tablet to put on that line

4. Put a phone on that line but that would cost you an extra $30 per month.

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Re: Billed for stolen I Pad
sprmankalel
Champion

Seriously.

A stolen device does not negate the contract. You signed the contract to keep the line active for 2 years in exchange for a discounted price on the iPad. The following options are available:

1. Cancel the line of service and pay the Early Termination Fee

2. Pay the $10 monthly until the contract is over (I suspect this is only about $40 and is cheaper that the ETF)

3. Get another tablet to put on that line

4. Put a phone on that line but that would cost you an extra $30 per month.

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Re: Billed for stolen I Pad
mama23dogs
Legend

If you buy a phone with device payments and it gets stolen, you still have to pay it off, and have no phone.

2 ways to avoid this in the future.  Buy devices at full price.  Or get insurance.  I prefer the former. 

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