Billing issues

[CRavencroft]

I’m going on about 5 years this go-round with Verizon and my issues that had me switching providers from the beginning is creeping back up on me. 

I fell behind and paid a large sum of 800 to get my services caught up, then this billing cycle I find that they are hitting me for another 833, disconnected my services (again) and demanding payment before I can discuss with them whats going on. I didn’t build up 833 in charges in less than a months time, nor should I be expected to pay 1600 in a month’s time. I refuse to pay that without question before figuring anything out, you’re blatantly off your rocker.

Fix this. Within 24 hours or I’ll be switching to your competitor, and smearing you on every outlet that will take your reviews. 

[vzw_customer_support]

Thanks for letting us know about your account billing. I am sending you a Private Note. -Ross

[vzw_customer_support · Accepted solution]

We reached out with a Private Message to continue the discussion related to your billing  issues you shared. With this being so tied to your individual account, we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.

-John