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Black line on screen
LENATRAN14
Newbie
‎11-23-2018 01:11 PM

I was away at camp and hadn't used it the entire week. When I got it back and turned it on, there was a thin black line running down the length of the screen. I shut down my phone and turned it back on, but it still didn't go away. At the time, I was a little busy and the line was on the side, so I didn't get it checked out. It's getting a little annoying now, and I was wondering if anyone knows how I can get rid of it. Am I going to have to get it checked out at a store? Any help would be appreciated. Thanks

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Re: Black line on screen
Ann154
Super User
Super User
‎11-23-2018 07:16 PM

It is likely a hardware problem that you will need to get fixed or replaced at an Apple store.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Black line on screen
gregl_vzw
Verizon Employee
‎11-25-2018 01:23 PM

Having a phone with a display that is clear is very important, LENATRAN14. I am happy to help. So we can take a look at some details, I have sent you a Private Message so we can take a closer look.

GregL_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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