Blacklisted iPhone

Strikepod1
Newbie

Hi there,

so I recently bought an iPhone 15 from a guy on OfferUp. Everything looked legit at the time of purchase I checked the imei and the serial it was all valid, after I got the phone and finished setting it up I found out it was blacklisted!! This is very unfortunate as I really needed this phone to work, took me awhile to save and buy it. Next day I called the police and they said to try contacting Verizon as there was nothing they could do,  I really hope someone can help out. The seller also deleted theyโ€™re account too so there was no way I can contact them

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2 Replies
vzw_customer_support
Customer Service Rep

 

I'm sorry to hear you have a blacklisted phone. i hope you can work with the local law enforcement to get a refund. -Joe

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SynthpopAddict
Champion - Level 3

I don't use that site, but have you tried to contact OfferUp directly to see if they've got some way to refund your money?  Unfortunately, this is a common problem with buying phones from 3rd party sites.  If OfferUp doesn't have any means of refunding you and the seller deleted their account, then you're out of luck.

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I'm not a Verizon employee, just another customer trying to help.
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