Call Filter
Gia2
Enthusiast - Level 1

How can I remove call filter from my phone. Verizon said I could do it on a computer. I am still unable to remove it. I am missing very important Dr office calls for my husband who has Cancer and I need this off asap. The Dr's phone numbers are in my contact but call filter is still blocking them. #HELPREMOVECALLFILTER

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Re: Call Filter
vzw_customer_support
Customer Service Rep

Hello Gia2, thank you for contacting us, we're here to help! Sorry to learn about your husband, we wish him the best. You can add the doctor's number to allowed list of phone numbers in Call Filter by using the steps in the following link: https://www.verizon.com/support/knowledge-base-213078/. You will find the steps to remove Call Filter by visiting https://www.verizon.com/support/knowledge-base-209349/

 

~Baldo

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