Call Filter

thomasr1950
Contributor - Level 1

I had Verizon call filter before, I reinstalled it. Now it says not compatible with my S23 Ultra. 

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5 Replies
vzw_customer_support
Customer Service Rep

You make a great point thomasr1950. Check out  "Avoid unwanted calls with Verizon Call Filter FAQs --> Which devices aren't compatible with the Call Filter app but can use Call Filter through My Verizon? (https://www.verizon.com/support/call-filter-faqs/

  • Android smartphones made 2017 or earlier aren't compatible with the Call Filter app. However, you can use Call Filter in My Verizon.

 Let us know if you have additional Verizon questions we can address for you.

-Deb

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P1zh31pm3
Newbie

The Samsung s-23 ultra was released is February 2023, so pivotal you're wrong on what's causing this.

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gr8leo87
Newbie

I have the same problem. The call filter app doesn't work on my Samsung Galaxy S23 Ultra. This is madness. 

1000154640.jpg

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vzw_customer_support
Customer Service Rep

We're sorry to learn you're having issues with the application gr8leo87. What's going on when you try to use the Call Filter application?

~Ivone

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SynthpopAddict
Champion - Level 2

The Verizon agents have posted before that they cannot view images on the forums, which surprises me as they otherwise have some extra rights such as being able to post phone numbers for assorted Verizon departments which regular forum members cannot do.

Are the Samsung S23 phones in question factory unlocked, or a different carrier's version (not a Verizon phone) which is unlocked?  Pretty sure the Call Filter is a Verizon-specific app which only works on Verizon carrier phones.

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I'm not a Verizon employee, just another customer trying to help.
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