Call Quality to Canada (Apple)
SLRADCLIFFE
Enthusiast - Level 1

Hi! I've been having a strange issue recently that is clearly not phone-specific, although I am using an Apple iPhone. My contacts in Canada (at least six of them now) can barely hear me unless I put my mouth right up to my mobile, while my U.S. contacts have no call quality problem at all. This does not happen when I make a wifi call, just when I'm using the Verizon network. If anyone has a similar issue and has solved it, please let me know! It would be helpful even to just understand why this is happening, so that I can try to find a solution. Unless it's solved I may need to switch from Verizon to a different provider so I can make these calls to Canada.

Sara

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vzw_customer_support
Customer Service Rep

I’m saddened you’ve been having trouble with those international calls SLRADCLIFFE. We’ve sent a Private Note so that we can assist further.

-John

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