Call filter error

[crusher34]

Call filter is giving me a notification about my SIM card and switching it whenever a call comes in that  it tries to filter 

[crusher34]

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@crusher34 wrote:

Call filter is giving me a notification about my SIM card and switching it whenever a call comes in that  it tries to filter 

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This is what I get when I open the app

 

[vzw_customer_support]

Thank you for the screenshot. Are you using more than one SIM profile on your device? ~Peter

[crusher34]

No just using one SIM profile

[vzw_customer_support]

Thanks for those details. Have you been able to use Call Filter previously without seeing this error? Are you using a phone that was purchased from Verizon?

-Lauren

[crusher34]

Yes for both. Yes for both

[vzw_customer_support · Accepted solution]

Thank you for confirming. Are both your phone and the Call Filter app on the most recent software versions? If not, can you update them and let us know if the issues persist? 

-Andi