Calling on my Mac with my iPhone off or not nearby is buggy

[wadeowen307]

Every time I make a call on my Mac with my iPhone's number, I hear nothing for the first two to three seconds after the call is answered. It is not like that on my iPad at all. I have a postpaid account with Wi-Fi Calling for iCloud devices set up (a feature that allows one to make and/or receive a call on a Mac, iPad, or iPod touch without the iPhone turned on and nearby).

[wadeowen307]

Never mind. I solved the issue by turning off PPTP ALG on the router settings at my house.

[vzw_customer_support · Accepted solution]

We would recommend contacting Apple Support first to troubleshoot your Mac and iPhone. They can be reached at 800-275-2273. After troubleshooting has been complete with Apple. Please contact us on our Facebook page or Twitter page. Customer Service can also be reached at 800-922-0204.

 

CassieG_VZW

[wadeowen307]

Thanks for the advice, but I think my problem has been solved. 🙂