Calls Suddenly Dropping/Failing (iphone XS )
Magnet1017
Newbie

Calls are suddenly dropping/failing over the past 24 hrs.  No updates or apps added.  Any advice?

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vzw_customer_support
Customer Service Rep

Magnet1017, we always want you to have the best service connection. To learn your calls suddenly started dropping/failing is unsettling. We're here to help! To gain clarity, what do you see as a signal when this happens? Are other services affected (data/text messages)? I want to review the area; please provide the nearest intersection, city, and state where the problem persists.

 

ChakiaH_VZW

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