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Can I view deleted text messages?
SHAWNIEE92
Newbie
‎03-23-2016 12:29 PM

Is there anyway to look at recent text messages and numbers after being deleted?

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Re: Text Messages
vzw_customer_support
Customer Service Rep
‎03-25-2016 12:52 PM

SHAWNIEE92,


Deleting a needed message is never a fun thing to have to deal with. Once it is deleted from your device it is gone. There is not an option to recover it. You may always check your iCloud to see if you had them saved. You would have needed to backed up to iTunes previously: http://apple.co/1Ugi4iz


If not, you may always view the mobile numbers you text in your My Verizon account online. Once signed in go to My Usage->Messages->Message Log at bottom for current usage. If it was from a previous billing cycle, you would go to that bill.


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Correct answers are available for this post. Jump to solution.
Re: Text Messages
vzw_customer_support
Customer Service Rep
‎03-25-2016 12:52 PM

SHAWNIEE92,


Deleting a needed message is never a fun thing to have to deal with. Once it is deleted from your device it is gone. There is not an option to recover it. You may always check your iCloud to see if you had them saved. You would have needed to backed up to iTunes previously: http://apple.co/1Ugi4iz


If not, you may always view the mobile numbers you text in your My Verizon account online. Once signed in go to My Usage->Messages->Message Log at bottom for current usage. If it was from a previous billing cycle, you would go to that bill.


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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