Can't exchange iPhone
gvout
Newbie

Got 2 iPhone 6, and 1 iPhone 6 Plus under the Verizon Edge program on 03/13/15.  I want to exchange the 16GB iPhone 6 Plus for the 64GB model 2 days after I bought them, but salesman told me since the Verizon Edge program with the iPhone 6s ended, I can't exchange the phone even if I pay the restocking fee.  Explain please.

Labels (1)
  • Apple

0 Likes
Reply
5 Replies
ynggrsshppr91
Specialist - Level 2

Edge hasn't ended on any phones. And Early Edge hasn't been offered on anything but the Droid Maxx or Turbo since November. Call Customer Care 1-800-922-0204

mama23dogs
Legend

He's wrong.  You have 14 days buyers remorse to return the phone.

0 Likes
Reply
Tidbits
Legend

30 in California

0 Likes
Reply
mama23dogs
Legend

OP didn't list his state, but he or she is still under the 14 day limit.

0 Likes
Reply
Tidbits
Legend

was just saying just in case he was.  Hawaii may join the 30 day camp soon...  Hopefully...

0 Likes
Reply