Can't receive texts, incoming calls, etc from Android users

[emjdavis84]

iPhone 12 Pro Max. 

I cannot receive texts or calls from Android users.  This started last week.  I thought the problem had fixed itself.  I found out over the weekend when I was trying to communicate with somebody that the problem is still there, and worse. 

I have tried absolutely everything you can imagine to fix the problem on my end.  Nothing has worked.  I've seen several posts about this already, so I know I'm not the only person dealing with this.  Is there an actual solution though?

My kids have Androids.  Momma needs to be able to communicate with them!

[vzw_customer_support]

Thank you for the additional details. Please be on the lookout for a Private Message from us. ~Roger