Can’t send text or mms test to android users

Matty805
Enthusiast - Level 1

Out of nowhere my iPhone 12 Pro stopped sending text or pictures to anyone that is not using an iPhone. This is very annoying. I hope there’s some type of fixed

1 Reply
vzw_customer_support
Customer Service Rep

Matty805, We can understand why you would be concerned if your device suddenly started having issues when sending texts to android users. Are you able to receive messages from android users? From the settings of your iPhone, can you select "Messages" and confirm if "Send as SMS" is turned on? If it is not turned on, can you turn on this feature and let us know if your device is then able to text android devices? 

-Andi

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