Cancelling Preorder
Drleopold
Newbie

Hello. I have been trying to chat with them since 4:00 am to cancel my preorder and place the order for instore pickup. They think it’s cute to just say anything else today. They will not connect me to an agent. Anyone know what to do?

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vzw_customer_support
Customer Service Rep

Thank you for reaching out to us for support! We have live agents available here for assistance. Please, Private Message us for an agent to take a look. - NicholasS_VZW

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